Bingo Rules for Bingoroom

To participate in a game a player must be 18 years of age or of legal age of majority in your country of origin, must read and consent to all of the participating rules and must have authorization to use a valid credit card acceptable to Bingo Room. Only one player account is valid per player. A maximum of two player accounts are valid per household. Additional accounts may be disabled and any payouts requested from duplicate accounts may be considered void.

Participation will require that players register with Bingo Room by correctly completing the registration details and offering a full name, address, city, zip code or postal code, state or province, country, e-mail address and telephone number. For any subsequent participation, a player must login with their User ID (provided by Bingo Room) and the player password. Games will be offered at approximately 10 seconds after completion of a previous game. Bingo Room has exclusive authority to modify the game schedule without prior notice.

Prizes will be deposited into the players account. The minimum payout request is $50.00. Players can request a payout from their WINNINGS only. The amounts cannot exceed their player account cash balance, which must be in good standing. The Bingo Room Network reserves the right to withhold any such payments until all financial transactions have been settled and cleared.

Players may REQUEST a refund if they wish to close their players account. Any unpaid or outstanding charges will be subtracted from their account balance in the event of charge backs. Players CANNOT request a refund from deposits or bonuses made to their account unless they wish to cash out and close their player account. Refunds forfeit all comp/bonus earned. If you would like to refund a deposit, please contact accounts@bingoroomnetwork.com. Please be reminded that Bingo Room reserves the right to decline any refund request in accordance with sign up prizing or indication of an intent to defraud. Please note this request can take up to six months to process.

Requesting payouts from their account balance derived from deposits and not wins will be deemed a cash advance from Bingo Room and a misuse of our online purchasing system. In such cases, Bingo Room may levy a surcharge to offset transaction and administrative costs. In ALL cases, Bingo Room reserves the right to withhold any such payments until all financial transactions have been settled and cleared.

To participate in and win bingo bucks in chat games, you must be an active depositing player with an account in good standing. To be eligible you must be buying cards during the time of the chat games and have deposited within the last 14 days.

Cost of Playing Bingo Room

Bingo cards can range in price from $0.05 DEMO to $1.00 DEMO. This range may vary for special promotions.

Claiming Prizes

Prizes shall be automatically deposited to our player account cash balance. Players can purchase games from their winnings or request a payout be mailed the address given at the time of registration. Players who wish to claim their prize money must request a "payout". This can be done by visiting the player's profile and selecting the payout request link. However, please make sure that the mailing information is correct when you register in order to avoid delays.

NOTE: Winnings are prizes are only valid after an initial deposit has been made, all winnings earned before the initial deposit are not redeemable, and are removed when an initial deposit is made. We only approve Redemption requests in the amount of $50.00 DEMO or more.

Bonus Bucks are player rewards and are valid only until a redemption is made.

Bonus Bucks may not be used after a redemption in order to earn a new redemption.

For your own protection we no longer allow redemptions to be sent to alternate accounts. This means that the account that we send your winnings to must be in the same name as your registered name at Bingo Room.

Bonus Bucks cannot be withdrawn.

Bonus Bucks are player rewards and are valid only until a redemption is made. Bonus Bucks may not be used after a redemption in order to earn a new redemption.

Non-depositors cannot receive a redemption on winnings prior to that deposit.

Bonus Bucks are not equal to real currency, they are valid only once the original deposit has been wagered.

You must be playing at least one card per game or purchase enough cards to equal the total games played within the hour to earn Bonus Bucks.

All of the deposit and bonus must be wagered before receiving a redemption.

Please note that your free player balance including bingo bucks and winnings prior to your first deposit will be replaced by your VIP balance (VIP Balance = Initial Deposit + Deposit Bonus)

Cashing Out

Withdrawal request processing times vary depending on the method of redemption selected. Please refer to the chart on the deposit page (put a link) for further details. Please note that these times are based on the Financial Departments’ office hours.

The Bingoroom Network reserves the right to request documentation prior to authorizing any withdrawal request, to verify the authenticity of the credit card information and/or the identification of the player as well as the veracity of the withdrawal claim.

The Bingoroom Network reserves the right to pay in installments at their discretion any amount exceeding $5000.

All deposits are subject to the following wagering requirements:

Players must wager 3 times their deposit plus any comp or bonus received in bingo. Example: you deposit 20.00 and get 100% bonus: that = 40.00. You have to play through 120.00, to be able to cash out.

 Players must wager 15 times their deposit plus any comp or bonus received in slots or video poker.

Players who attempt to cash out any winnings prior to having met wagering requirements will have their cashout denied.

We are aware that certain individuals are currently using slots in direct violation with our comp/bonus policy to defraud our system. Our Accounts and Compliance department is reviewing all accounts for any such activity. Please note that this could continue to cause slight delays in regards to Cashout requests. In any account that we find this to be the case, the players may forfeit their entire balance including winnings and their account will be closed and their membership will be permanently terminated.

No more than one cashout per deposit is permitted. Bonus ATM, Bingo bucks and/or Bonus dollars of any kind may not be used to generate a cashout. Players must be actively depositing in order to have a cashout approved. The Bingoroom Network reserves the right to decline cashout requests generated in this way; cashouts of this nature will be canceled and the funds deemed null and void.

Payout Rules

Bonus money can not be redeemed.

You must make an initial deposit before you may redeem winnings.

The minimum redemption amount is 50.00. Only one (1) payout request can be processed at a time.

No more then one cashout request within a 48 hour period is permitted.

All payouts are subject to the following wagering requirements:

Players must wager 3 times their deposit plus all comps received in Bingo.

Players must wager 15 times their deposit plus all comps received in Slots or Video Poker.

Or a combination of the above two rules.

Players who attempt to cash out any winnings prior to having met wagering requirements will have their cashout denied and funds may be voided.

All Bingoroom Network members are required to complete the verification process in order to begin receiving cashouts. If you have not completed this process please send a clear and legible fax or scanned copy of the following:

  • Photo Id (drivers license or passport are accepted documents) ) which matches the information on your Bingoroom Network account (name, address etc).
  • Utility Bill (Phone or Hydro bill) which matches the information on your bingoroom account (name, address etc).

Email option: Please forward a scanned copy of your documents with to: accounts@bingoroom.com. NOTE: Please ensure that your Bingoroom Network username and the word VERIFICATION appear clearly in the subject line or your email.

OR

Fax option: Please include your Bingoroom Network username or Account id on the copy as well as your first and last name and fax a clear and legible copy to 1-800-299-3464.

Please note that all photos must be clear and all writing legible. Please be reminded that cashout requests which have not been processed due to missing information and/or verification will be canceled 7 days after the cashout was requested. Funds returned to your account may be subject to further wagering rules at that time, bonus and comp may be voided. The Bingoroom Network reserves the right to refuse cashouts to any person(s) who do not complete this process.

Cashouts are processed every Monday, Wednesday and Friday. Cashouts are subject to a minimum of a 1-2 business day verification period before being released. In the case that accounting is closed on a cashout day, cashouts will be processed the following scheduled cashout day.

We are unable to expedite payouts even by request. Please ensure that you have reviewed your request for all pertinent information prior to contacting support.

Your profile must be completed before you request a payout. This includes your full name and mailing address. Cashouts made without this information will be canceled until the information is entered into your Profile.

No more than one cashout per deposit is permitted. Bonus ATM, Bingo bucks and/or Bonus dollars of any kind may not be used to generate a cashout. Players must be actively depositing in order to have a cashout approved. The Bingoroom Network reserves the right to decline cashout requests generated in this way; cashouts of this nature will be canceled and the funds deemed null and void.

Please note that if your cashout request is declined or canceled due to incomplete or invalid information The Bingoroom Network reserves the right to void bonus/comp available in your account at the time of your cashout.

Bonus Money, including Bingo Bucks and Deposit Bonus expire once you request a redemption.

Cashouts to Credit Card are no longer possible. Please arrange a different payout method.

In order to receive payouts through InstaDebit, you must have made an InstaDebit deposit with us. It is not possible to send payouts otherwise.

If you would like to request a refund on a deposit, please open a trouble ticket or contact support@roomiesupport.com.

 Refunds forfeit all comp/bonus earned. Please note this request can take up to six months to process.

Players may REQUEST a refund if they wish to permanently close their account and have not wagered any of their deposit.

Please note that refunds from deposits made from credit cards are not possible.

Any unpaid or outstanding charges will be subtracted from their account balance in the event of charge backs.

Refunds forfeit all comp/bonus earned.

Please be reminded that the Bingo Room Network reserves the right to decline any refund request in accordance with sign up prizing, incentivized offer or indication of an intent to defraud. Please note this request can take up to six months to process.