Vera John Casino
JURISDICTIONDenmark, Malta, United Kingdom
LANGUAGESChinese, English, Finnish + 6 more
CURRENCIESAUD, DKK, EUR + 6 more
SOFTWARENet Entertainment, Microgaming, WMS Gaming + 20 more
Vera&John Casino is a strong contender for the most obscure name for an online casino because nobody really knows who Vera and John are. In spite of that, they've been around since 2011, and they have licenses in both Malta and the United Kingdom. Their reputation is pretty top-notch, and while they may have a few small weaknesses, the same could be said about any site at the top of the mountain. With lots of promotions and tons of games from multiple software vendors, players will be geared up for a great experience at this site.
This site is a good example of a trend that started happening in the industry around 2010. That trend consists of sites working with multiple software companies for content deals instead of having an exclusive contract with just one developer, which is the older model. Along these lines, you'll get games from BetSoft online slots and games, IGT, Net Entertainment, NextGen, Bally Technologies, Leander Games, Play'n Go, Yggdrasil, Quickspin and others. While each of these software companies makes high-quality games individually, when you combine them, you get the best of both worlds in terms of having both quality and quantity.
The huge game selection could be considered a weakness at Vera&John Casino in some respects. The reason for this is that they have their game selection based on screenshots and logos of the games instead of text, so it can be tricky to find the exact game you're looking for in their collection of over 700 titles. This is mostly a minor issue, but it can be irritating if you aren't sure exactly what you're looking for.
The slot selection is absolutely outstanding here. They have three-reel classic games, five-reel video slots and plenty of other titles that don't conveniently fit into either category. This includes four-reel games and other slots with atypical formats. Their progressive slot selection is pretty good, and it includes network pooled jackpots that escalate quickly, and a number of them pay out six or seven figures multiple times each year. If you're a slot fan, then this is a great place to be since you get a ton of great games to choose from.
Table Game Options
The table game selection gets skipped over sometimes when you have a site like Vera&John that uses multiple software vendors. However, this site does not, and they have a lot to choose from. Multiple versions of roulette, blackjack, casino poker and Baccarat show that they have depth in every aspect of the table games situation. They also have a handful of video poker games and the traditional setup of craps and other classic table game titles.
Banking Options and Withdrawals
Another minor weakness for this site is that you're forced into a monthly installment plan if you want to cash out more than €100,000. This plan will divide your withdrawal up into ten parts of equal size and pay them out on a monthly basis. While this won't affect most players, it's irritating to know that it would take ten months to get all of your money if you ran up a big bunch of winnings or nailed a massive jackpot.
In terms of the actual payment options, they have a decent selection including MasterCard, Visa, Neteller, EcoCard, Skrill, Maestro, GiroPay, iDeal, i-BANQ, Paysafecard and a few other options. The available banking methods are good, and they have a good selection of them, but the withdrawal limits for six-figure wins (and higher) aren't going to win them any fans.
There are three main ways to contact customer service at Vera&John Casino. You can use a telephone line, email or a live chat service. It's good to see a telephone option in a time when many sites are doing away with them. However, their live chat option is not available 24/7, and this will be inconvenient for some players. With that having been said, their support team is really good about getting back to players quickly, and their email option has a reputation for getting a reply within 12 hours.